Account and Subscription Guide
Following the steps below can often complete setup or resolve an issue quickly.
Check package status
After logging in to the client, you can view the package type, expiration time and the number of devices that can be online at the same time on the account page.
Manage logged-in devices
When you no longer use a device, please log out of your account first. After reaching the device limit, you need to exit the old device or upgrade the multi-device plan.
Subscription and renewal
Renewal rules are determined by the purchasing channel. Please confirm the price, cycle and automatic renewal instructions before making payment, and keep the order information properly.
Protect account security
Please use an independent and strong password and do not disclose verification codes, passwords or payment credentials to others. If you find abnormal login, please contact support immediately.
Please record the steps that caused the problem, the error message, and the client version, and then contact QuickQ support.
Go to contact support