Please read this page carefully before using QuickQ. If you have any questions about the content, you can contact us through the official email.
01
Scope of application
This Privacy Policy applies to the QuickQ website, clients, accounts, subscriptions and customer support services. Third-party app stores, payment channels and external websites are subject to their own privacy policies.
02
Information we collect
Account information: such as your account ID and email address used to register, log in, and contact you.
Order and subscription information: such as package type, order number, payment status and expiration time. Complete payment card information is typically processed by a third-party payment channel.
Device and application information: such as device type, operating system, client version, language, and necessary diagnostic information.
Support information: Problem descriptions, emails, screenshots, and communication records with customer service that you actively submit.
03
Network activity and connection data
QuickQ is designed with privacy protection in mind and does not record access logs that identify or track individual browsing content, access history, or specific network activities.
In order to ensure the security and stability of the service, we may process temporary technical information necessary to establish a connection, aggregate performance data and abnormal diagnostic information, and try to minimize the processing scope and storage time.
04
Information usage purpose
We use relevant information to create and manage accounts, open subscriptions, provide connected services, process orders, maintain security, troubleshoot problems, respond to support requests and improve the product experience.
Where permitted by law or with your consent, we may also send important service-related notices.
05
Cookies and local storage
Websites may use necessary cookies or local storage to maintain language, interface preferences, and basic session functionality. We do not use these technologies for the purpose of selling personal information.
You can clear or restrict cookies through your browser settings, but some website features may not work properly as a result.
06
information sharing
We will not sell your personal information. Information will be shared with relevant service providers or institutions to the extent necessary only to provide necessary services such as infrastructure, payment, and customer service, to comply with legal obligations, to protect the security of users and services, or to complete matters with your consent.
Service providers must take appropriate protective measures in accordance with the contract and applicable laws, and process information only for the agreed purposes.
07
shelf life
We only retain information for as long as necessary to fulfill the purposes described in this policy, perform contracts, handle disputes and satisfy legal obligations. After the necessary period has passed, it will be deleted, anonymized or other compliance measures will be taken.
08
information security
We use reasonable technical and organizational measures to protect information and limit unauthorized access, disclosure, alteration or loss. However, Internet transmission and storage are not absolutely secure, and you should also protect your account credentials and update your client in a timely manner.
09
Your rights and choices
Subject to applicable law, you may have the right to request access, rectification, deletion, restriction of processing or acquisition of information relating to you, and to withdraw processing based on consent.
You can submit requests at cs@js7.io. To protect account security, we may need to verify your identity.
10
minor
QuickQ does not actively provide services to children who have not reached the legal age in the region, nor does it knowingly and intentionally collect their personal information. If the guardian discovers relevant situations, please contact us to handle it.
11
Cross-border processing
To provide global connectivity and support services, information may be processed outside of your region. We will use reasonable safeguards such as contractual, security and access controls in accordance with applicable law.
12
Policy Updates and Contact Us
We may update this policy due to changes in services or laws, and mark the update time on the page. Major changes will be prompted through reasonable means.
If you have questions about the privacy policy or information processing, please send an email to cs@js7.io.